Shipping policy

SHIPPING POLICY

Last Updated: August 25, 2026

This Shipping Policy applies to orders placed through Cohen's Curiosity Shop.

ORDER PROCESSING

Orders are processed according to the processing timeframe stated on the applicable product page. Because many of our products are handmade, made to order, or produced in small quantities, processing times may vary by product.

Processing time refers to the time required to prepare an order for shipment and does not include carrier transit time.

If an order contains multiple products with different processing times, the order may be shipped together according to the longest applicable processing time unless otherwise stated.

SHIPPING RATES

Available shipping methods and applicable shipping charges, if any, will be displayed at checkout before an order is submitted.

Shipping rates may vary based on the products ordered, destination, package size, weight, and selected shipping method.

DELIVERY ESTIMATES

Any delivery dates or transit times displayed at checkout, provided by a shipping carrier, or otherwise communicated to customers are estimates unless expressly stated otherwise.

Carrier delays and other circumstances outside our reasonable control may affect delivery.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before completing your purchase.

If you discover an error in your shipping address, contact Cohen's Curiosity Shop as soon as possible. We cannot guarantee that an address can be changed after an order has been processed, prepared for shipment, or shipped.

Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility to the extent permitted by applicable law.

CURIOUS POST

Curious Post is mailed according to its monthly subscription schedule.

Customers who subscribe on or before the 15th of the month are eligible for that month's edition. Subscriptions beginning after the 15th will begin with the following month's edition.

Curious Post editions are generally mailed on or around the 20th of each month.

Curious Post is sent by mail and delivery times may vary. Mailing and delivery dates are estimates and are not guaranteed.

Subscribers are responsible for ensuring that their mailing address is current and accurate before the applicable monthly order is processed.

LOST OR MISSING ORDERS

If an order has not arrived within a reasonable period following its expected delivery timeframe, please contact us at curious@cohenscuriosityshop.com

We may ask you to verify the shipping address and provide information reasonably necessary to investigate the shipment.

For shipments with tracking that are marked as delivered but cannot be located, customers may be asked to check the delivery location, household members, neighbors, or contact the applicable carrier before a replacement or refund is considered.

Lost or missing shipment claims will be evaluated based on the circumstances of the shipment and applicable law.

DAMAGED ORDERS

If an order arrives damaged, please contact curious@cohenscuriosityshop.com within 7 days of delivery and include your order number and clear photographs of the damaged item and packaging.

Eligible damaged-order claims will be handled in accordance with our Return & Refund Policy and applicable law.

UNITED STATES SHIPPING

Cohen's Curiosity Shop currently ships only to eligible addresses within the United States.

Orders placed using an unsupported shipping destination may be canceled and refunded.

CHANGES TO THIS POLICY

We reserve the right to update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date.

CONTACT

Questions regarding shipping or delivery may be directed to:

Cohen's Curiosity Shop
curious@cohenscuriosityshop.com